Privacy Policy

Privacy Policy for FeetAndSleep.net

We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.

We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation patterns, timing of visits, device information, and interaction metrics. This information is collected through automated logging systems, cookies, and analytics tools and may include time spent on specific articles about foot care, frequently visited sleep advice pages, and engagement with reflexology content. The source of this data is our analytics software and website monitoring tools. We process this information for several important purposes, including improving website performance, enhancing user experience, analyzing content effectiveness, and optimizing site navigation, which enables us to deliver more relevant content, improve site functionality, and personalize user experiences. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes name, email address, telephone number, postal address, and account preferences. This information is collected through registration forms, account creation processes, and user profile updates and may include newsletter preferences, communication settings, and account security options. The source of this data is direct user input during account creation and management. We process this information for account administration, service delivery, communication purposes, and security verification, which enables us to provide personalized services, maintain account security, and facilitate user communication. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes sleep preferences, foot care interests, wellness goals, preferred relaxation techniques, and therapeutic preferences. This information is collected through user surveys, preference settings, and interaction with site features and may include preferred massage techniques, sleep pattern information, and comfort preferences. The source of this data is your direct input and interaction with our platform. We process this information for personalizing content recommendations, tailoring wellness advice, improving service relevance, and enhancing user experience, which enables us to provide targeted recommendations, customized content, and relevant product suggestions. The legal basis for this processing is our legitimate interests in providing personalized services and content to our users.

Right to Access: You have the right to access and obtain a copy of your personal data that we hold. This includes the ability to request confirmation of data processing, receive copies of your personal data, and understand how we use your information. To exercise this right, you can submit a formal request through our dedicated data access portal or contact our privacy team at [email protected]. We will respond within 30 days and may require proof of identity, account verification, and specific data scope clarification to verify your identity.

Right to Rectification: You have the right to have inaccurate personal data rectified or completed if it is incomplete. This includes the ability to update personal information, correct errors in your data, and modify incomplete profile details. To exercise this right, you can use our account settings panel or submit a correction request through our support team. We will process your request within 15 days and may require current account credentials, specific correction details, and verification documents to verify your identity.

Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances when there is no compelling reason for its continued processing. This includes the ability to remove account information, delete stored preferences, and withdraw previously given consent. To exercise this right, you can submit an erasure request through our privacy center or contact our data protection officer. We will respond within 30 days and may require account password, identity verification documents, and specific deletion scope confirmation to verify your identity.

Right to Restrict Processing: You have the right to request the restriction or suppression of your personal data processing. This includes the ability to limit how we use your data, temporarily suspend processing, and specify processing boundaries. To exercise this right, you can submit a processing restriction request through our privacy settings or contact our support team. We will respond within 15 days and may require account verification, specific restriction parameters, and formal request documentation to verify your identity.

Right to Data Portability: You have the right to obtain and reuse your personal data for your own purposes across different services. This includes the ability to receive your data in a structured format, transfer information between platforms, and download your personal information. To exercise this right, you can use our data export tool or submit a portability request through our privacy center. We will respond within 30 days and may require two-factor authentication, account ownership verification, and format preferences to verify your identity.Data Processing and Security Measures

At FeetAndSleep.net, we carefully process various types of personal data to provide our services effectively and securely:

Service Data
We process service data which includes account details, profile information, and service preferences. This processing involves automated collection and manual review, enabling us to personalize your experience and improve our services. For example, in the context of Home – General, this includes foot size measurements, comfort preferences, and sleep pattern information. The legal basis for this processing is legitimate interests and contract fulfillment, specifically to provide personalized relaxation and foot care recommendations.

Technical Data
We process technical data which includes device information, IP addresses, browser types, and usage patterns. This processing involves automated logging and analysis, enabling us to optimize site performance and user experience. For example, in the context of Home – General, this includes tracking preferred browsing times and device preferences for viewing relaxation content. The legal basis for this processing is legitimate interests, specifically to maintain and improve our website functionality.

Communication Data
We process communication data which includes email correspondence, chat logs, and support tickets. This processing involves message storage and analysis, enabling us to provide effective customer support and service improvements. For example, in the context of Home – General, this includes inquiries about foot care techniques and sleep improvement methods. The legal basis for this processing is consent and legitimate interests, specifically to maintain communication records and improve service quality.

Transaction Data
We process transaction data which includes purchase history, payment details, and delivery information. This processing involves secure payment processing and order management, enabling us to fulfill purchases and maintain accurate records. For example, in the context of Home – General, this includes orders for foot care products and sleep accessories. The legal basis for this processing is contract fulfillment and legal obligations, specifically to complete transactions and comply with financial regulations.

Preference Data
We process preference data which includes saved items, browsing history, and personalization settings. This processing involves preference tracking and analysis, enabling us to customize your experience and provide relevant recommendations. For example, in the context of Home – General, this includes preferred relaxation techniques and foot care product preferences. The legal basis for this processing is legitimate interests and consent, specifically to enhance user experience and provide personalized content.

Security Measures

We implement comprehensive security measures to protect your data:

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001, GDPR standards, and local data protection laws, ensuring compliance with international privacy regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of account activity plus 2 years for legal compliance and account reactivation purposes
Usage Data: Retained for 12 months to analyze usage patterns and improve services
Transaction Records: Retained for 7 years to comply with financial regulations
Communication History: Retained for 3 years to maintain service continuity
Technical Logs: Retained for 6 months for security and performance optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for FeetAndSleep.net

Essential cookies serve fundamental functions for our website operation. These cookies process authentication data, security tokens, and session information to maintain site functionality. They handle user login states, protect against unauthorized access, and ensure smooth navigation throughout our relaxation and sleep-focused content. In our context, these cookies manage user preferences for foot care routines and sleep tracking features.

Functional cookies enhance your browsing experience by remembering your preferences. These cookies store language choices, regional settings, and interface customizations to provide personalized content about sleep techniques and foot care recommendations. They enable features like saved relaxation routines and preferred content categories for quick access.

Analytics cookies help us understand how visitors interact with our sleep and foot care resources. They collect data about which relaxation techniques are most viewed, how users navigate through our foot care guides, and which sleep improvement content generates the most engagement. This information helps us better serve our community’s wellness needs.

Performance cookies optimize your experience by monitoring technical aspects of site operation. They track loading times for our guided relaxation videos, identify any issues with interactive foot care demonstrations, and ensure smooth delivery of our sleep-related content across different devices and browsers.

Cookie Management

You maintain control over your cookie preferences through your browser settings, our consent management tool, and privacy preferences center. These options allow you to customize your data sharing preferences while accessing our sleep and wellness resources.

Compliance Information

For EU residents, we maintain strict GDPR compliance through explicit consent mechanisms before collecting non-essential cookies. We limit data collection to necessary information, clearly state processing purposes, and maintain transparent data handling practices.

California residents enjoy additional rights under CCPA, including complete access to collected personal information, data deletion options, and the ability to opt-out of data sales. We ensure non-discriminatory service regardless of privacy choices.

For users under 13, we implement strict COPPA compliance measures, including age verification and mandatory parental consent for data collection. We maintain limited data collection protocols and provide parents with access rights to their children’s information.

Policy Updates and Contact Information

We regularly review and update our privacy practices to maintain compliance with evolving regulations. All users receive notifications about significant changes, and we maintain detailed records of policy updates.

For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for feetandsleep.net and covers all associated services within the Home – General industry.